customer service

Intuit Free Software Not So Free to Apple Mac Users.

I registered for a copy of this Free software. Upon receipt of an email from Intuit with the download link I noticed it was a Microsoft Windows file.

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Posted by mac - February 10, 2011 at 4:37 pm

Categories: customer service   Tags: Apple Mac, Free download, free software, Intuit, Quickbooks pro

Expedia – Hidden Costs Revealed | part 2 (Customer Service Failure)

Whilst not denying that there had been a problem (see email here) Anna took no steps to resolve this issue or make any explanation of why this had occurred.

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Posted by mac - July 5, 2010 at 5:05 pm

Categories: customer service   Tags: booking fee, customer service failure, email, expedia.co.uk, expedia.com, travel sites